RESUME, EDUCATION, TRAINING, CERTICATIONS, & HUMAN-CENTRIC SKILLS AQUIRED WHILE LEADING AMERICA’S FINEST SOLDIERS!

πŸ”· Leadership & Influence

  • Executive-level communication

  • Trusted advisor to senior stakeholders

  • Inspirational leadership in complex environments

  • Coaching and mentorship

  • Conflict resolution and team alignment

  • Command presence under pressure

πŸ”· Collaboration & Relationship Building

  • Cross-functional team collaboration

  • Interdepartmental coordination

  • Building high-trust relationships

  • Stakeholder engagement (internal/external)

  • Community and partnership outreach

  • Navigating diverse work cultures and teams

πŸ”· Problem Solving & Critical Thinking

  • Strategic planning and execution

  • Process improvement mindset

  • Calm under pressure / decisive in ambiguity

  • Innovation through constraints

  • Data-informed decision-making

  • Risk identification and mitigation

πŸ”· Adaptability & Initiative

  • Rapid learning in new environments

  • Self-motivation and ownership

  • Mission-first mentality with flexible execution

  • Leading through change and uncertainty

  • Initiative in building and improving programs

  • Balancing structure with creativity

πŸ”· Communication & Presentation

  • Public speaking and briefings

  • Technical to non-technical translation

  • Written clarity and policy documentation

  • Active listening and empathy

  • Instructional and training delivery

  • Negotiation and influence

πŸ”· Growth Mindset & Continuous Learning

  • Embraces feedback as fuel for improvement

  • Adapts quickly to new technologies, tools, and methodologies

  • Seeks innovative ways to solve old problems

  • Maintains curiosity and humility in complex environments

  • Encourages learning and development in others

Global IT & Communications Support Organization (11th Corps Signal Brigade)             JUN 2023 – APR 2025

Deputy Director & Chief of Staff                                                                                                                              Fort Cavazos, TX

  • Increased organizational efficiency by 25% and improved employee engagement by translating executive vision into actionable strategies and leading enterprise-wide process improvements.

  • Oversaw operations across HR, security, IT, logistics, and facilities, driving a 30% boost in departmental performance and earning top inspection results through quality assurance and compliance programs.

  • Directed risk management, safety, and training initiatives that reduced incidents by 20% and enhanced operational readiness for a fleet of 300+ vehicles and multiple facilities.

  • Managed a $14M IT operations budget with a focus on fiscal responsibility and cost savings, while coordinating strategic programs across a 2,000-person, multi-region organization.

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Lock Haven University of Pennsylvania                                                                                                            JUN 2020 – MAY 2023     

Professor of Military Science / Department Chair / Instructor                                                                         Lock Haven, PA 

  • Led ROTC programs across four universities, mentoring 150+ Cadets and directly guiding senior-level Cadets, resulting in increased retention and a 27% rise in commissioning rates.

  • Recruited, developed, and retained high-performing Cadets through targeted leadership programs, achieving 42 successful commissions despite COVID-era challenges.

  • Built and led a high-performing cadre team through mentorship and training, resulting in 100% receiving awards or commendations for excellence.

  • Collaborated with university leaders, military partners, and community stakeholders to execute 20+ joint initiatives, driving a 50% increase in community engagement and earning senior-level recognition.

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Leadership Development Institution (Maneuver Center of Excellence)                                                 JUN 2017 – JUN 2020

Director of ITSM / Sr. Communications Instructor / Program Manager                                                               Fort Moore, GA

  • Led cross-functional teams to implement cloud-based collaboration and communication tools, significantly improving training delivery and engagement for over 350 senior leaders.

  • Collaborated with senior instructors and program managers to deliver communications training across multiple Army education programs, strengthening leader development and operational readiness.

  • Designed and executed updated doctrinal training that improved instructional effectiveness, earning formal recognition for excellence in curriculum development and delivery.

  • Directed the planning and execution of 30 executive-level training courses, preparing 350+ incoming Infantry and Armor commanders to lead complex organizations with confidence and clarity.

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Cross-Functional Headquarters and Support Organization (Special Troops Battalion)             JUN 2016-JUN 2017

Director of Operations (Battalion Commander)                                                                                                     Bagram, Afghanistan

  • Led over 500 personnel in a high-tempo, multinational operational environment during Operation Freedom’s Sentinel, delivering critical support across Afghanistan with mission success recognized by senior leadership.

  • Directed 10 geographically dispersed teams delivering postal, customs, finance, and casualty services to 14,000+ servicemembers, earning commendations for significantly improving service efficiency and responsiveness.

  • Streamlined coordination between staff and field teams by implementing structured processes, increasing mission support effectiveness by 20% and fostering a culture of collaboration and trust.

  • Championed rigorous training, safety, and security protocols, resulting in reduced incidents and formal recognition for sustaining high standards of operational performance.

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Large-Scale Logistics and Operational Support Organization (1st CD Sustainment) JUL 2014-JUN 2016

Director of IT Infrastructure and Operations                                                                                                                Fort Cavazos, TX

  • Led a team managing IT Service Management (ITSM) and C4OPS for over 2,000 personnel, advising senior leadership and developing strategic IT plans that improved organizational efficiency and communication.

  • Directed the development and enforcement of policies in Information Assurance, Network Operations, and Helpdesk, which enhanced security, streamlined operations, and reduced helpdesk response times.

  • Coordinated and executed multiple training and readiness exercises, including Mission Command System Integration and Command Cyber Readiness, while managing a $2M hardware program that improved project efficiency by 20%.

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Strategic Operations and Leadership Development Center (Mission Command CoE)            JAN 2012 – AUG 2013

Branch Chief, Training Products Support Branch                                                                                                Fort Leavenworth, KS

  •  Led cross-functional teams in the development and validation of Mission Command training systems and support packages, simplifying complex technical processes and earning senior-level recognition for improving integration across Army programs.

  •  Directed enterprise-wide initiatives including the Mission Command Critical Task Site Selection Board, coordinating stakeholders and resources to deliver training outcomes that influenced command post operations and doctrine Army-wide.

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Multi-Functional Operations Organization (1-66 Combined Arms Battalion)                                    JUN 2009 – JAN 2012

Information Technology Operations Manager                                                                        Arghandab, AFG & Fort Carson, CO

  •  Led a 16-member communications team supporting over 900 personnel across 12 combat outposts in Afghanistan, ensuring seamless voice and digital network transitions under austere conditions and earning recognition for enabling uninterrupted command and control in a complex operational environment.

  •  Spearheaded IT operations during redeployment and reset phases, coordinating equipment modernization, network reintegration, and user support; resolved 300+ help desk tickets, trained 150 users, and established secure, mission-ready communications architecture across multiple battalion- and brigade-level exercises.

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Headquarters, United Staes Army Europe                                                                                                          SEP 2006 – OCT 2008

Program Manager,  Blue Force Tracker Europe                                                                                                    Heidelberg, Germany

  • Led multinational teams of Soldiers and contractors in the execution of $11M in theater-wide network and Blue Force Tracker operations across Europe and the Balkans, driving enhanced command and control capabilities and enabling real-time situational awareness for deployed units.

  • Directed training and technical support for over 1,100 personnel across USAREUR, EUCOM, and USAFE, delivering mission-critical instruction on battle command systems and collaboration tools that ensured 100% readiness during joint exercises and operational deployments.

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Regional IT Communications Organization (578th Signal Company)                                                     OCT 2004 – AUG 2006

Team Leader (Platoon Leader)                                                                                                                                Darmstadt, Germany

  •  Led and trained a 33-Soldier Tactical Satellite platoon, providing critical satellite and DISN communications support to V Corps Headquarters, NATO Forces, and U.S. Joint Forces across EUCOM and CENTCOM, ensuring seamless operations during war, contingency, and peacekeeping missions.

  • Improved platoon readiness to 100% within 60 days by establishing strong property accountability and maintenance standards, while successfully overseeing the integration of unit resources for a Brigade-level training exercise and facilitating Convoy Live Fire Training for 25% of the company.

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EDUCATION ~ TRAINING ~ACCOMPLISHMENTS

Project Management Professional | Project Management Institute

Google Cybersecurity & Data Analytics Certifications | Google

Master of Arts - Information Technology Management | Websters University

Bachelor of Arts - Psychology |Texas A&M University Corpus Christi, TX

Graduate of the Army Command & General Staff College | Fort Leavenworth, CGSC

Common Faculty Development Instructor Course | Fort Benning, GA

Four-time combat veteran | Afghanistan/Iraq

3x Bronze Star Award & Legion of Merit